Haver & Boecker Niagara recently opened a new service and support facility in Parauapebas, Brazil. The company welcomed customers, partners, friends, local community and city authorities to the grand opening celebration on May 18, 2023. The 43,055-square-foot (4,000-square-meter) facility provides service and support for mining operations across the region through advanced diagnostics, equipment renovation, parts storage and more.
"Providing high-quality service and support is at the heart of what we do. At Oats & Boecker Niagara, we strive to be an extension of the service team of an operation," said Clayton Carvalho, managing director of Oats & Boecker Niagara's Brazilian operation. "We offer a range of service and support options to increase customer savings and equipment life. With the addition of the Parauapebas facility, we can more easily provide our customers with unparalleled on-site service and support to maximize their screening performance."
The new Oats &; Boecker Niagara facility offers the capacity to produce 800 different part numbers and can refurbish 120 vibratory screens and 240 exciters. It features a spray booth, rainwater collection system, water treatment, water and oil separation, 100% LED lighting with lower energy consumption and a natural lighting structure. In addition, the new Parauapebas facility features a 50/15-ton overhead crane, a blasting cabin and air conditioners.
"It is a great honor and a source of pride for all of us at Oats &; Boecker Niagara to launch this facility. It's a show of growth not only for the company, but for the entire local population," Carvalho said. "Today, Oats & Boecker Niagara is responsible for producing more than 50% of the mining equipment in the Brazilian region. With the expected demand, the new service center will further benefit the community by increasing employment opportunities for the local community."